Forget 9-to-5, This Flexible Workspace Is The Only Office You'll Want To Work In
It's predicted that half of professionals will work remotely by 2020.
While #workfromhome is THE. DREAM. (as well as a brilliant Fifth Harmony song), the rise of flexible workspaces have really changed the game during this transition from the traditional 9-to-5.
Think hot-desking as well as privatised suites used for meetings and project bases big and small. We spoke to the COO of one such revolutionary workspace WOTSO, Jessie Glew, to find out how the business is tackling this new professional era.
From designing interiors to mastering flexible real estate in locations across Australia as well as Singapore and Malaysia, Glew and her team are continuously developing their co-working strategy to keep up with the growing demand.
But it's not allllll about work, WOTSO also hold awesome networking events, social gatherings and seminars that include the wider workspace community. From hiring a desk for an hour to renting a pimped out suite for a more corporate set up, you can literally have your office, the way you like it.
What do you think sets WOTSO apart from other business?
We are agile enough to take advantage of opportunities very quickly and we are always on the look out for them. We work with our tenants and are able to respond to their needs where others can’t. We never say no to our customers and we will always find a way for them - if they need a wall built or pulled down we will do it for them or find a better solution for them quickly.
What’s the process of continuously developing your product to keep up with the industry?
- Understanding our customer and what they want
- Reflecting on where we have come from and where we want to be
- Looking at our competition
- Understanding new technologies and how they can improve our business
Looking back to the beginning, what was the pivot point where the business shifted?
Our mindset shifted from traditional real estate and thinking that long term leasing deals are good while short term leasing deals are bad. Our customers are after flexibility and flexibility is achieved through no lock in contracts. People can come work in our space for one hour or multiple years. It's up to them and how they want to work.
What do you see is the biggest challenge or hurdle for the business?
Ensuring that we pick the right opportunities to grow, sometimes the deals you say 'no' to are more important than the ones you say 'yes' to.
What one tip would you give to someone keen to enter this space?
Make sure you understand the costs involved in setting up a space and the operational costs of running that space, it is often more expensive than you first think. Being able to negotiate a good rent with your Landlord is one of the operating costs that can make or break the business.
What does the WOTSO team look like?
The team is a unique mix of individuals. We recently had our team complete the AMA DISC profile assessment and it was awesome to see that we are evenly spread across the categories (directing, influencing, contemplative and supportive) meaning that where certain parts of the team might show weaknesses other parts of the team have strengths.
What do you look for in employees?
Three main qualities; true grunt, willingness to learn, knowing when you are out of your depth.
What do you see as the biggest growth section of your business?
We will look to open more sites across South East Asia.
Where do you see WOTSO over the next 5-10 years?
We will have ten locations in each state and territory of Australia and also be established in the Malaysia and Singaporean market with ten sites each as well as ten sites in New Zealand. Then onto world domination.